Hosting & Support

We can support any of your hosting, server or DNS needs, and our team can make sure your website is reliably maintained and optimized.  We recommend Pantheon for Drupal and WordPress sites, because of its industry leading WebOps platform features built for these environments. 

Hosting and support services to keep your site humming

After you launch your site, our hosting and support services are designed to absorb the maintenance and management work that come up over the calendar year. 

These service layers keep your site performing at its best at all times.

  • Optimizing your website hosting performance
  • Keeping up with your security and non-security updates

You may not realize the extent to which live websites need regular maintenance, like any high performing machine would. These can be time-sensitive and/or critically urgent, including API updates, security and plugin / module updates, PHP upgrades, browser compliance issues as browsers modernize, etc.

Our support plans include:

  • automated nightly checks for core and contributed modules and plugins
  • automated workflows for applying, testing, and deploying updates
  • alerts for failed visual regression, functional regression, or performance tests
  • failed tests will cancel updates from being merged into the main workflow, allowing us to troubleshoot and fix the conflict

Level up your hosting platform for better performance, security, and WebOps 

Let us take care of your hosting and support needs in an efficient and cost-effective manner, so you can focus on your business.

We recommend Pantheon as the best in class hosting solution for Drupal or WordPress sites. Talk to us about migrating your site to Pantheon if you want to level up your hosting solution. If you’re hosted elsewhere and happy with what you’ve got, don’t worry. We can support you there, too.

 

How our Hosting & Support team can help you

Pantheon

With 99.9% uptime, powerful WebOps tools, impressive security features, and a lightning-fast content delivery network, Pantheon brings tremendous value to our Drupal and WordPress clients. Talk to us about migrating your site to Pantheon if you want to level up your hosting solution.

Security Updates

Vulnerabilities in open source core and plugins occur, as a byproduct of community innovation. We provide automated nightly checks for core and contributed modules and plugins and automated workflows for applying, testing, and deploying updates

99.9% Uptime

The vast majority of our Drupal and WordPress clients have chosen to host their site at Pantheon. We can attest to their best in class webops platform that takes the concept of “uptime” to a new level.  Pantheon ensures the most critical factors for high availability: achieving redundancy (removing single points of failure); safe and reliable cross-over capabilities (to rapidly resolve load imbalances); and detection of failures as they occur (so that cross-over can be initiated).

Automatic Backups

Pantheon provides nightly automated backups of your site’s database, files, and code plus single-click restoration if something goes wrong. Backups have over 99.99% durability and availability, are stored in multiple datacenters, and are encrypted at-rest. One-click restore enables developers to quickly roll back large code changes or tricky merges while in development or revert to a known-good state when there are problems on a production site. 

Hosting & Support case studies

Need help now?

Whether you’re dealing with a slow burn nuisance or a red-alert meltdown, we have the experience, diagnostic tools, and problem-solving skills to put out the fire. 

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